Category: voicemail

CAPPS v8.0 Passed – Have Some Notes

So I should have posted these a while ago when I finished by CCNP Voice but better late than never here are some notes on the CAPPS 8.0 subject material.   Test blueprint https://learningnetwork.cisco.com/docs/DOC-8987 (CCO Required) Cisco Unity Connect – ~20k users Supports unified messaging (email, voicemail, fax via gui, tui, phone gui)   Single site deployment …

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Exchange 2010 UM QoS Policy – A Picture Story

Setting up QoS (Quality of Service) Marking for Exchange 2010 UM As promised here is a high level picture guide on how to set up the QoS marking GPO for Exchange 2010 UM to mark outbound RTP traffic as DSCP 46 – EF. The pictures are for a local policy but the same idea applies …

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Exchange 2010 UM Quality of Service (QoS) – You Hurt Me So

First a story, and by story I mean rant: So I know QoS and Microsoft are like oil and water. As much as they would beg to differ they don’t really want to know about the network layer they run on. They would just like to assume we all have 10Gbe links everywhere including to …

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Exchange 2010 Blind Transfer

Scenario Edward executive admin answers the phone for Edna executive. This is setup in CUCM so that Edward has two line appearances. His x1000, and then Edna’s on his second line button x1001. When someone calls Edna both her and Edward’s phones ring. Occasionally Edward would answer Edna’s line and the caller would ask to …

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Permanent link to this article: https://tripplehelix.net/exchange-2010-blind-transfer/